Choosing a Cybersecurity Company: What Should You Look for as an SME?

In 2025, 32% of all Belgian SMEs were affected by a cyberattack. From phishing emails that look like invoices from your supplier, to ransomware that brings your entire business to a halt — threats are becoming increasingly sophisticated. We see it every day with companies that come to us: the attack came unexpectedly, and they were not prepared.

At Pluritech, we have been protecting Belgian companies for years through our ReefSecure platform — from 24/7 threat detection to phishing simulations and security awareness training. In this article, we share our expertise: what should you look for when choosing a cybersecurity company? And what distinguishes a good cybersecurity expert from the rest?

Why Does Your SME Need a Cybersecurity Partner?

Many business owners think: "We are too small to be interesting to hackers." From our experience, we can confirm the opposite is true. SMEs are actually a favourite target precisely because they are often less secure than large companies. Hackers use automated tools that scan thousands of companies at once for vulnerabilities — they do not care whether you have 20 or 2,000 employees. SMEs serve as a lever to launch attacks on their larger clients.

A specialised cybersecurity company offers what most SMEs cannot build internally: a team of experts that monitors your systems. At Pluritech, we have bundled this under ReefSecure — our security label specifically developed for the Belgian SME market.

7 Criteria for the Right Cybersecurity Company

1. Proactive Detection, Not Just Reaction

A good cybersecurity company does not wait until something goes wrong. We use Security Information and Event Management (SIEM) and 24/7 monitoring to detect suspicious behaviour before it leads to an incident. The result? To date, our clients have had zero data breaches through the IT systems we manage. The human factor, on the other hand, is something we address through our ReefSecure Angler phishing simulation system.

2. Phishing Simulations and Security Awareness

95% of all data breaches begin with human behaviour — an employee clicking the wrong link. That is why, through ReefSecure, we offer phishing simulations: realistic fake attacks that test how alert your team is. We combine this with security awareness training so your employees learn to recognise suspicious emails. The result? After three months, the click rate among our clients drops by an average of 70%.

3. Expertise in Compliance (NIS2, GDPR, ISO 27001)

The NIS2 directive requires a growing group of companies to demonstrate that their security is in order. At Pluritech, we guide companies on their path to compliance. We help you set up processes aimed at certification, such as ISO 27001 — so that you are not only secure, but can also demonstrate it to clients and regulators.

4. Endpoint Protection and Zero Trust

Every device that connects to your network is a potential entry point for attackers. We work from a Zero Trust model: trust nothing, verify everything. Our endpoint detection and response (EDR) solutions protect laptops, phones and tablets — even when your employees work from home or are on the go.

5. Incident Response Plan

What if something still goes wrong? At Pluritech, clients can count on a tailor-made incident response plan — a detailed playbook that determines who does what during an attack. Our average response time for critical incidents? Under 15 minutes. The faster the response, the smaller the damage.

6. Experience with Your Sector

Cybersecurity for a law firm is different from cybersecurity for a manufacturing company. We work with companies across various sectors — from finance to technical industries — and understand the specific risks and compliance requirements of each field. Feel free to ask us for references from comparable organisations.

7. Transparent Reporting

You do not need to be an IT expert to understand how secure your company is. We provide reports in clear language: how many threats were detected, which vulnerabilities were patched, how your employees performed in phishing simulations, and what your overall security score is. No jargon, just clear insights you can act on.

How Does Working with Pluritech on Security Work?

Many business owners think cybersecurity has to be complex and expensive. We make it simple instead:

1. Step 1 — Security Quick Scan: We map out your current security level. Where are the risks? What is already well arranged? We do this free of charge and with no obligation.
2. Step 2 — Tailored Plan: Based on the scan, we create a security plan that fits your company, your sector and your budget.
3. Step 3 — Implementation: We roll out the security measures without disrupting your employees. From endpoint protection to phishing training.
4. Step 4 — Ongoing Protection: monitoring, reporting, and a team that is there for you when it matters.

Frequently Asked Questions About Cybersecurity

What does cybersecurity via Pluritech cost?

The costs depend on the number of users and the desired level of protection. We work with fixed monthly fees so you know exactly what to expect. Contact us for a no-obligation quote — we always start with a free security quick scan.

We already have an IT partner. Can you handle only the security?

Absolutely. Many companies work with us purely for cybersecurity through ReefSecure, while their IT management is handled elsewhere. We coordinate with your existing IT partner so everything works together seamlessly. Naturally, we can also take over full IT management if that is what you want.

How quickly can you help us in the event of a cyber incident?

For critical incidents, we act within 15 minutes. But the goal is to prevent it from getting that far. Thanks to our proactive monitoring, we detect and block most threats before they can cause damage.

Do you also offer phishing simulations?

Yes, phishing simulations are a core part of ReefSecure. We regularly conduct realistic tests with your employees and combine them with training. In this way, we build a security culture within your organisation — because technology alone is not enough.

Protect Your Business Today

Cybersecurity is not a project with an end date — it is an ongoing process. At Pluritech, we make it simple: you focus on your business, and we make sure it is protected. With ReefSecure, you get enterprise-level security for an SME budget.

The first step? A free security quick scan. We show you exactly where your risks are — and what you can do about them.