AI as a strategic lever

Artificial intelligence is today a strategic lever to work more efficiently, reduce costs and strengthen competitiveness. It automates repetitive tasks, analyses your data in real time and personalises the customer experience. For example, we have helped a customer service team reduce response times by 45% thanks to AI, and supported an HR team with the implementation of a smart assistant to simplify the onboarding process.

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Innovation, security and tailor-made solutions

Beyond operational benefits, AI opens the way to innovation and increases security by detecting threats in advance. At Pluritech we develop tailor-made AI solutions, adapted to your sector and your specific needs.

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Our expertise

Discover how AI can transform your business

Smart automation

Automate repetitive tasks and processes with intelligent AI systems.

Faster, smarter decisions

Data-driven insights that enable faster and better decision-making.

Personalised customer experience

Deliver tailor-made experiences that customers truly value.

Lower operational costs

Reduce costs through intelligent optimisation of your processes.

Innovation driver

AI as a catalyst for new business opportunities and innovation.

Improved security and risk management

Proactive threat detection and risk minimisation through AI.

Success story

Email-based AI task dispatching

Email-based AI task dispatching

A customer service team automated task dispatching with AI that analysed incoming emails. The system identified the sender's location and language, extracted urgency and importance, and routed each request to the right agent. The AI then tracked response times per SLA and ensured urgent issues were prioritised immediately, significantly improving customer satisfaction and operational efficiency.