The Challenge
A company active in personal services wanted to set up a management control system. The project, however, ran into a simple problem: no one wanted to take on this repetitive and time-consuming work.
The AI Solution
We developed an artificial intelligence that can directly analyse the content of follow-up tickets. It learned to recognise warning signals such as vague answers, rude behaviour, unresolved incidents or customer dissatisfaction. The autonomous tool detects anomalies in real time and forwards them automatically.
